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CONTINUE SHOPPINGQuestions about an order, product, return, or delivery? Our customer support team is here to help.
Please include your order number so we can assist you as quickly as possible.
Email: fr8quency@gmail.com
Shipping options, charges, and estimated delivery times are displayed at checkout based on your delivery address and the items in your order.
Orders are prepared for shipment after payment is confirmed. Once your order ships, you’ll receive a confirmation email with tracking information when available.
Delivery dates are estimates and can be affected by carrier delays, customs processing, weather, peak periods, or other circumstances outside our control.
Please check your shipping address before placing your order. If you need to request a change, contact us as soon as possible. We cannot guarantee changes after an order has entered processing.
If your package arrives damaged or does not arrive within the carrier’s expected timeframe, contact us with your order number so our support team can help.